State Farm® Insurance Agent Rami Attieh

"I have had State Farm Insurance for 2 years now for my rental and my vehicle. I have to say I'm less than impressed. There was a massive headache signing up for them. It took months to get everything settled. When I submitted everything ON TIME, I was wrongfully penalized, My monthly rate shot up to $175 with no notification why. To top it off I emailed Rami about the issue and he blew me off, claiming I was wholly responsible and there was nothing he could do. I stated his employee Yvonne had received the information on time and failed to submit it on her end. His reply was unprofessional, claiming the error was on my part and his staff couldn't be held responsible. When evidence showed otherwise, I have to say Yvonne was very professional and helpful. Assisting me in correcting the issue and remedying the problem as quickly as she could. Rami on the other hand had nothing to say, no apology for accusing myself of incompetence and denying any error on his end. I would have preferred a rational response in a timely manner rather than the offensive response I got within the hour. Perhaps you could learn a thing or two from those you employ. Professionalism and humility would be a start. Not to mention I selected State Farm due to their most competitive rate being $106 per month for my auto insurance, due to it being bundled with my rental. I have a clean driving record and felt this was affordable compared to the other offers of $130 I was getting elsewhere. As a young man trying to pay bills it's important to save every dollar I can, as I'm sure many of us know. In less than two years its already back up to the same amount as the other providers and on track to surpass it. The $106 lasted for 6 months, then it was $116, now almost $130. So much for being competitive and valuing the fact I use them for all my insurance needs. I have nothing but praise for his staff, when I was in the office the wonderful people there were more than happy to help (Rami was not present). Of course I forgive the errors made, but even after 2 years I'm compelled to state this openly. If I could give his staff 5 stars I would, unfortunately Rami doesn't deserve the same. I just hope you don't treat the rest of your customers like you have with me. I hope things get better for you."

"My husband and I requested a quote for a homeowner's insurance policy and were very pleased with the service received. Yvonne was prompt in her response, availed herself to answer our questions with explanation and ultimately provided us with a policy fit for our specific needs."

"I am beyond pleased to have STATE FARM as my choice for auto insurance. My rep, Ms. Santiago was extremely professional, helpful, pleasant and responsive to my needs. Every question was answered with precision and clarity. Her voice/tone was beyond pleasant and her explanations were easily understood. She is beyond competent and I truly appreciated her service."

"I have a policy with Rami Attieh State Farm and I feel that they cater to my needs for home and auto every time. I never have to call the 1800 number and they know me by name when I call which impressed me every time. I had to do a claim with them and it was hassle free. Rami is great to speak with as well as Roger Attieh. Great job guys and thanks for your consistency."

"I was referred to Yvonne Contreras an agent at West Orange NJ office by a family member an I must say she was wonderful, I don’t usually write reviews but my experience was so positive that I had to post a review. She was helpful, courteous answered all my questions. Went over Terms & policy I was getting & to top it off I ended up saving a lot of time & money and was treated with professionalism. I was with my old insurance company for years & they never took the time to help or explain anythg. So leaving the old company was a no brainer. So if u are looking for an agent who knows her stuff Yvonne Contreras is the agent for you. Thks Yvonne for all your help I will let others know how well I was treated & State Farm is now my new insurance company thks again."

"When dealing with insurance issues, you want to have a representative that has your back and would go to war for on your behalf(lol). Rami Attieh is that guy/business. This business cares for and about you. Customer service is excellent! Accessibility to Rami himself is easy! Response time to inquires is fast! Trust me, you cannot go wrong with this one."

"(Translated by Google) Very good attention, very kind and always willing to help, one of the secretaries called Yvonne Contreras helps me every time I need something ... thank you Mr. Rami and your work team 100% recommended. . (Original) Muy buena atención ,muy amables y siempre dispuestos a ayudar ,una de las secretarias q se llama Yvonne Contreras me ayuda cada vez q necesito algo ....gracias Sr;Rami y su equipo de trabajo 100% recomendable . ."

"Rami has been the most attentive insurance agent. Not only he provides the best insurance products that fit my needs, but also provides detailed and expert advice when in need, always available for a call or email. So far, my interactions with him, and his help had been more than great! Thank you Rami!"

"Rami and his team are extremely helpful and knowledgable! They are always there for us in a time of need and treat us with the upmost respect. Rami is well connected and knows a lot of people in different industries. He referred us to service business professionals in the area. We would recommend State Farm overall BUT this office in particular, 100%!!!!"